Technology · Security · Corporate services
Every requisition, measured against the clock.
We publish our service levels and our performance against them, including the ones we are missing. 6 requisitions are open right now and 1 is past the agreed time to fill.
Where we stand today
All service levels →SLA-01Acknowledge new requisitiontarget 4 business hoursactual 1.8 hoursOn track
SLA-02First shortlist deliveredtarget 5 business daysactual 4.6 daysOn track
SLA-03Candidate feedback returnedtarget 48 hoursactual 61 hoursAt risk
SLA-04Offer documentation issuedtarget 24 hoursactual 19 hoursOn track
SLA-05Time to filltarget 21 calendar daysactual 25 daysBreached
SLA-06Enquiry responsetarget 1 business dayactual 5.2 hoursOn track
- 312
- Placements in the last 12 months
- 18.4
- Median days to fill
- 91%
- SLA commitments met
- 87%
- Candidates still placed at 12 months